Condensed Portfolio

Below is a brief overview of the projects in my portfolio. To get an in-depth look at my process, check out each of the case studies.

Keller Williams - "Project Leapfrog"

A reimagining of the online search for a home that replaces the “saved search” with a personalized, AI-curated feed of homes.
Team
  • Creative Director
  • UX Designer - My role
Deliverables
  • Presentation deck
  • High fidelity proof of concept
TIMELINE
3 weeks
Context

Real estate company websites haven't changed in 15 years. For “Project Leapfrog,” our challenge was to think beyond minor enhancements, and create a vision for what finding a home online could look like in the near future.

I worked with Fictive Kin's Creative Director, Cameron Koczon, on the overall product strategy and concepts, as well as owning all of the UX design and extension of the new UI styles.

Our vision leverages the power of artificial intelligence to predict which listings a home buyer is likely to be interested in based on their activity within the site. Each time a user logs in, they'll see a stack of new listings, market updates, and various interactive modules that make smart suggestions and collect insights based on what the user likes, follows, or hides. This completely eliminates the need to adjust filters and save searches, and gives realtors a hyper-specific description of what their client is looking for.

Results

Keller Williams was extremely exciting about our solution. They were excited to use our pitch deck, high fidelity mock-ups, and library of interactive modules to push forward innovation plans internally.

View the case study

Amazon Alexa - Hearables

An exploration into the potential value Alexa can add to our daily lives outside of the home.
Team
  • Creative Director
  • Lead Designer
  • Content Strategist
  • UX Designer - My role
Deliverables
  • Research report
  • 2 Vision videos
  • UI framework
TIMELINE
8 weeks
Context

Amazon hired Fictive Kin for an eight-week project exploring hero experiences for using Alexa on-the-go through headphones and earbuds.

The purpose for the project was to come up with contextually useful feature sets that would make Alexa an indispensable resource outside of the home or car, specifically in the travel, fitness, and leisure segments.

The final deliverables were a 34-page report, two vision videos, and a UI framework. These were used internally by Amazon to scope future work and drive partner engagement.

I lead the user research and team brainstorming portions of the project, and based on our findings and ideation, I created a UI framework showing how the new Alexa on-the-go features could fit into the existing Alexa mobile app.

Results

Our research, videos, and UI framework inspired a lot of cross-team discussion during our final presentation. It was clear we gave them a lot to think about and work with.

We heard positive feedback from the project lead at Amazon, who followed up with us to say our work "put [the Alexa team] in the right spot to move forward."

View the case study
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Marketplace.city

An online hub where innovative city governments can source ideas, connect with smart technology providers, and implement solutions with efficiency and confidence.
Team
  • 2 Founding Partners
  • Product Manager
  • Product Designer - My role
  • Backend Engineer
  • 2 Frontend Engineers
  • Project Manager
  • Art Director
  • UI Designer
Deliverables
  • Web app
TIMELINE
18 weeks
Context

After seeing success with a localized database of smart technology vendors in New York City, founding partners Andrew Watkins and Chris Foreman wanted to expand the platform to city governments worldwide.

The founders and I started by conducting user research to find out what information city innovators need when they set out to implement smart technology. Using these insights, I designed a place for each city to share their successes and current challenges, created tailored communication functionality on vendor pages, devised an informative and trustworthy review system, and established a white-glove onboarding process.

Results

Marketplace.city is now home to over 150 innovative cities around the world.

It won the Innovative Idea Award at the 2017 Smart City Expo World Congress in Barcelona, and the founders have since raised $1.2 million in funding.

View the case study
or
Visit marketplace.city

Lager

A cloud-based web app that allows hardware engineers to gather, analyze, and store diagnostic data while running tests on their products in realistic environments.
Team
  • Hardware Engineer
  • Hardware Designer
  • 2 Backend Engineers
  • 3 Frontend Engineers
  • UX Designer - My role
  • Art Director
  • 3 UI Designers
Deliverables
  • Web app
TIMELINE
Product completed over 1 year
Case study covers a 3-week UX sprint
context

Diagnostics are a crucial part of the hardware design process, and it typically requires plugging your device into a computer and running an antiquated software program. Lager modernizes hardware diagnostics by using the cloud to connect the hardware engineer to their device through a browser-based terminal via a wireless dongle.

I worked directly with hardware and backend engineers to create a user flow, sitemap, and wireframes that maintained feature parity with the industry standard software, Docklight. I then handed off a complete set of annotated wireframes to the art director and UI designers which they used to create a beautiful terminal reminiscent of many other code editing programs.

Results

As of March 2020, Lager has passionate beta testers at Peloton, and has raised $1.5 million in funding.

View the case study
or
Visit lagerdata.com

Emojiary

An emoji-based mood journal that helps you see your feelings.
Team
  • Creative Director
  • Product Manager
  • Product Designer - My role
  • Backend Engineer
  • iOS Engineer
Deliverables
  • iPhone app
TIMELINE
6 months
App launched November 2014
context

Emojiary is an app where you text a tiny chatbot how you're feeling using emojis. The concept came from exploratory user interviews, where the resounding lament was not being in touch with their feelings, but finding the blank page of a journal too intimidating.

As a team, we created a user-centered experience that made expressing your emotions easy and fun. The app was made up of three main pages: Chat, where you make your entries; History, where you can see stats and trends; and Goodies, where you can see the exclusive emojis you earned that were accessible through the custom iOS keyboard. When designing the interface, my goal was to create an environment that felt inviting and unique, but not overwhelming. I achieved this by using colorful gradients, minimal navigation, and subtle animations.

Results

During a month-long beta test with 1,000 users, 75% made daily entries. After three months on the market, the app collected over 300,000 user entries, and maintained a 30% DAU/MAU ratio.

Emojiary was also written about favorably in The Atlantic, Fast Company, and Tech Crunch.

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Research Synthesis of user interviews where I highlighted potential product features and places in their experience where a product could have high impact.
Value-Complexity Matrix I used to prioritize work as we created the product roadmap.
Navigation System exploring how we could accommodate 3 levels of pages as well as surface the most commonly viewed pages.